Effective Date: June 1, 2025 · Last Updated: June 1, 2025
These Terms and Conditions ("Terms") govern your access to and use of the services provided by Membrzs ("Membrzs," "we," "us," or "our"), including the Membrzs website at membrzs.com, the Membrzs Market mobile application, the Membrzs Identity platform, and any other products or services we offer (collectively, the "Services").
By creating an account, downloading our apps, or otherwise using our Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
If you are using the Services on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.
Membrzs currently offers the following products:
We may add, modify, or discontinue features or products at any time. We will provide reasonable notice of material changes where practicable.
To use most features of our Services, you must create an account. You agree to provide accurate, current, and complete information and to keep it updated. You must be at least 18 years old to create an account.
You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately at security@membrzs.com if you suspect unauthorized access to your account. We are not liable for losses resulting from unauthorized use of your credentials.
Each individual may maintain one personal account. Business accounts may have multiple authorized users as permitted by your subscription plan.
Certain Services may require payment of subscription fees. Current pricing is available on our website. All fees are stated in U.S. dollars unless otherwise noted. Fees are non-refundable except as expressly stated in these Terms or required by law.
Payment transactions through Membrzs Market (your customer payments) are processed by Stripe, Inc. You must agree to Stripe's terms of service to use payment processing features. Standard Stripe processing fees apply in addition to any Membrzs fees. Membrzs is not responsible for Stripe fees, disputes, chargebacks, or payment failures.
If you subscribe to a paid plan, you authorize us to charge your payment method on a recurring basis. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period.
You are responsible for all applicable taxes related to your use of the Services. The tax settings in Membrzs Market are provided as tools to assist you, but we make no representation that they are accurate or complete for your jurisdiction. Consult a tax professional for advice specific to your situation.
You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not:
We reserve the right to suspend or terminate accounts that violate these rules.
All content, features, software, designs, trademarks, and other materials comprising the Services are owned by Membrzs or our licensors and are protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written consent.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business or personal purposes.
If you provide us with feedback or suggestions about the Services, you grant us a perpetual, royalty-free license to use that feedback without obligation to you.
You retain ownership of all data, content, and information you submit to the Services ("Your Data"). By using the Services, you grant us a limited license to host, store, process, and display Your Data solely to provide and improve the Services.
You are responsible for ensuring Your Data does not violate any third-party rights or applicable laws. We are not responsible for the accuracy, legality, or appropriateness of Your Data.
Upon termination of your account, we will delete Your Data in accordance with our Privacy Policy.
The Services integrate with or link to third-party services, including Stripe for payment processing. These third-party services have their own terms and privacy policies, which you are responsible for reviewing and accepting. We are not responsible for the practices, availability, or content of third-party services.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DEFECTS WILL BE CORRECTED.
We do not guarantee that any tax rates, pricing, or regulatory information provided within the Services is accurate or current. Always verify with qualified professionals.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MEMBRZS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Our total aggregate liability to you for any claims arising from or related to the Services shall not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) $100 USD.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you.
You may stop using the Services and delete your account at any time by contacting us at hello@membrzs.com.
We may suspend or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms or if required by law. Upon termination, your right to use the Services ceases immediately.
Sections relating to intellectual property, disclaimers, limitation of liability, and disputes shall survive termination of these Terms.
These Terms and any disputes arising out of them shall be governed by the laws of the State of Ohio, without regard to its conflict of law provisions.
You agree to first attempt to resolve any dispute informally by contacting us at hello@membrzs.com. If informal resolution fails, disputes shall be resolved by binding arbitration in Ohio, except that either party may seek injunctive relief in a court of competent jurisdiction to prevent irreparable harm.
You waive any right to participate in a class action lawsuit or class-wide arbitration.
We may update these Terms from time to time. We will notify you of material changes by email or through a prominent notice in the Services at least 14 days before the changes take effect. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms.
For questions about these Terms, please contact us:
We'll respond promptly to any questions about your rights or obligations.
hello@membrzs.com