Processing Split Tender Payments (Card + Cash)

Split a single sale between cash and a card charge — useful when a customer wants to pay part in cash and cover the rest with a card. The card portion can be collected through a connected reader or entered manually — no reader is required to use Split Tender.

1. Requirements

  • Accept Cash must be turned on for your account (Config > Operations > Payments). If it's off, Split Tender doesn't appear as an option at all.
  • Like any card charge, the card portion needs an internet connection — the whole Other… menu is disabled if Membrzs can't be reached.
  • A connected card reader (Stripe M2 or Tap to Pay) is not required. If none is connected, Split Tender still opens — you'll enter the card portion manually instead of tapping/inserting a card.

2. Starting a Split Tender Sale

  1. Add items to the cart on the POS screen.
  2. Tap Other… in the checkout footer.
  3. Choose Split Tender from Other Payment Options.

3. Entering the Split

  1. The Split Tender window shows the Total Due.
  2. Enter the Cash Amount the customer is paying in cash.
  3. A breakdown appears automatically showing 💵 Cash and 💳 Card, with the card amount calculated as whatever's left of the total.
  4. The cash amount must be less than the total — if it isn't, you'll see: "Cash amount must be less than the total."

4. Completing the Sale — With a Connected Reader

  1. Once the split looks right, tap Charge Card.
  2. The card portion is charged through your connected reader exactly like a normal card sale — present the card for tap, insert, or swipe.
  3. Collect the cash portion from the customer separately; it's recorded as part of the same order.

Even with a reader connected, an "Enter card manually instead" link is always available below the Charge Card button — useful if a specific card won't read (a damaged chip, for example).

5. Completing the Sale — No Reader / Manual Entry

If no reader is connected, the window shows "No reader connected — enter the card portion manually below" and the button reads Enter Card Manually instead of Charge Card.

  1. Tap Enter Card Manually.
  2. You'll see a summary of the Cash and Card (manual) amounts, followed by Card Number, Expiry, and CVC fields.
  3. Fill in the card details and tap Charge Card. A card-not-present rate applies to this portion, same as any manually-entered card charge.
  4. Tap Back at any point to return to the cash-amount step without losing what you entered, or fully cancel from there.

Collect the cash portion from the customer separately, same as the reader-based flow — it's recorded as part of the same order either way.

Frequently Asked Questions

Can I split a sale across two different cards?

No — split tender only divides a sale between one cash amount and one card charge, whether that charge comes from your reader or manual entry.

What if the customer changes their mind mid-split?

Tap Cancel (or Back from the manual card-entry step) to back out before charging — nothing is recorded until the card charge completes.

Why don't I see Split Tender under Other Payment Options?

Cash payments need to be enabled first. Turn on Accept Cash in Config > Operations, then Split Tender will appear alongside Enter Card Manually.

Do I need a card reader to use Split Tender?

No. If you don't have one connected, Split Tender still works — you'll enter the card portion manually instead.