Managing Notifications & Alerts
Membrzs can send you email and push notifications for sales, weekly summaries, refunds, session activity, and billing. Each type has its own email and push toggle so you get exactly what you want, where you want it.
1. Where to Manage Them
On mobile, go to Config > Account > Notifications. Every notification type has two switches — Email and Push — and you can turn either, both, or neither on for each type. Push notifications require that you've allowed notifications for the Membrzs app on your device.
Preferences are per person, not per business — each team member sets their own.
2. Notification Types
Sale Notifications
A notification each time you personally complete a sale. Useful when several sellers are working and you want a quiet confirmation of your own transactions. Default: push on, email off.
Weekly Summary
A sales report for the whole business, sent every Monday morning. Default: email on, push off — it's a digest, not a banner.
Refunds (Owners & Managers)
A notification when any team member refunds an order, so owners and managers can keep an eye on money going back out. You won't be notified for refunds you process yourself. Default: push on. This row only appears for Owner and Manager accounts.
Session Activity (Owners & Managers)
A notification when a team member opens or closes a session — helpful when sellers are running booths at multiple locations. You won't be notified for sessions you open or close yourself. Default: push on. Owner/Manager accounts only.
Billing Alerts
If a subscription payment fails or a free trial is about to end, Membrzs notifies the account Owner(s) by email and push. These are always sent — there's no toggle — because missing one can interrupt your service.
3. Market Reminders
You may see a Market Reminders row in the Notifications list. This is reserved for a future feature and isn't active yet — toggling it has no effect for now.
Frequently Asked Questions
I'm not getting push notifications at all.
Check that notifications are enabled for the Membrzs app in your device's system settings, and that the relevant Push switch is on under Config > Account > Notifications. Push also requires an internet connection at the time the event happens.
Can I get a teammate's sale notifications?
No — Sale Notifications go only to the person who made the sale. For a business-wide view, use the Weekly Summary or the reports in the Web Portal.
Why can't I see the Refunds or Session Activity rows?
Those notifications are for Owners and Managers. If your role is Seller or Viewer, the rows won't appear.
Need additional help?
If you have questions, visit Membrzs Support or contact our team via the Contact page.