Applying Sales, Discounts & Comp Items

Membrzs Market lets you discount a single cart line, discount an entire order, comp an item for free, and put products on sale ahead of time — each with its own reason-tracking and, above a threshold you set, manager approval.

1. Discounting or Comping a Cart Item (Mobile)

Long-press any line item in the cart. A menu appears with two options:

  • Comp This Item — opens a "🎁 Comp Item" screen. Enter a required reason (e.g. "Damaged item, sample giveaway") and tap Make Free. The line shows FREE — {reason} in the cart, with the sale still counted for inventory purposes.
  • Discount This Item — opens a "💲 Discount" screen for that product. Choose % off or $ off, enter the amount, and enter a required reason (e.g. "Slightly damaged box"). Tap Apply.

If a line already has a discount, long-pressing it again reopens the editor pre-filled so you can adjust or remove it.

2. Discounting the Whole Order (Mobile)

At the bottom of the cart, tap + Add Discount. This opens the same style of screen — % off or $ off, plus a required reason — but the amount comes off the entire order total instead of one line. Once applied, the cart footer shows the discount and reason in place of the "+ Add Discount" link.

3. Manager Approval on Large Discounts

Under Account > Approval PIN in the Web Portal, an Owner or Manager can set a PIN and a cap percentage. Any single discount, comp, or order discount that would reduce the sale by more than that cap shows an inline approval prompt on the discount/comp screen: "Above {cap}% requires manager approval."

  • If a manager is on-site, they enter the PIN and tap Verify — the screen then shows "✓ Approved by {manager name}."
  • If no manager is available, the seller can still tap Apply. The reduction goes through immediately — Membrzs never blocks a sale over this — but it's flagged for the account owner to review afterward. The screen tells sellers this directly: "No manager here? You can still apply — it'll be flagged for owner review."

If no PIN has been set yet, sellers can't get on-the-spot approval at all — every above-cap discount is applied and flagged until an Owner or Manager sets one under Approval PIN in the Portal.

4. Putting Products on Sale (Web Portal)

Sales are set per product, not session-wide, and they run on their own schedule — a sale you start today can span multiple market days until it ends, independent of when you open or close a session.

  1. In the Web Portal, go to Products and open the product you want to discount (unit-priced products only — weight-priced items don't currently support scheduled sale pricing).
  2. Click + Add Sale.
  3. Enter a Sale price, an optional Starts date, and a required Ends date.
  4. Click Save.

While a sale is active, the product's row shows ⏸ Pause (to temporarily suspend the sale price without losing its end date or history) and an option to end it early. On mobile, the product tile shows a red SALE badge with the original price struck through above the sale price.

To put many products on sale at once instead of one at a time, use Bulk Upload Sales on the Products page — see the bulk product/sale upload article for the CSV format.

Frequently Asked Questions

Who can perform this action?

Any seller can apply discounts and comps at checkout (subject to the approval cap above). Only Owners and Managers can set the Approval PIN and cap, and only Owners and Managers can manage product sales in the Web Portal.

Need additional help?

If you have questions, visit Membrzs Support or contact our team via the Contact page.